Webchilli Consulting (“we”, “our”, “us”) operates CuRTIS, a Customer Relationship Management (CRM) software designed to help businesses manage leads, customer interactions, and sales processes.
1. Information We Collect
We may collect and process the following data:
- Name, phone number, email address
- Lead data submitted via Facebook Lead Ads
- Business-related information required for CRM operations
2. How We Use Information
The collected data is used for:
- Managing customer leads and enquiries
- Sales follow-ups and communication
- Sending notifications and reminders (including WhatsApp integration)
- Improving CRM services
3. Data Source
We collect user data through:
- Facebook Lead Ads (via authorized API access)
- Direct customer interactions
4. Data Usage for Clients
- Webchilli Consulting processes data on behalf of its clients (e.g., Mahawar Group).
- Each client can only access their own data. We do not share or sell data to third parties.
5. Data Security
We implement appropriate security measures to protect user data from unauthorized access, alteration, or disclosure.
6. Data Sharing
We do not sell or rent personal data. Data is only shared:
- With the respective client (data owner)
- When required by law
7. User Rights
Users may request access, correction, or deletion of their data by contacting us.
8. Contact Information
Webchilli Consulting
Email: harwinder@webchilli.com
9. Updates
We may update this Privacy Policy from time to time.
By using our services, you agree to this Privacy Policy.