How CRM can improve your business efficiency?
CRM acts as a central point to gather, classify, and monitor your leads. It keeps customer data as long as required and displays it whenever required. As a result, you will not spend time looking for previous conversation contexts: all you need is right within your email inbox.
CRM
- It collects and sort emails to allow for specific mail merges.
- Send personalized emails to multiple recipients at once.
- Store email templates for sharing with others.
- Measure the success of email campaigns (open rates, click rates, link performance).
- Make sure your emails stay out of recipients’ spam folders, among others.
Ensures seamless collaboration: CRMs are integrated across departments like support, marketing, HR, or finance, bringing together all teams’ efforts. CRM follows the interaction history between your company and customers to ensure all team members know, even if a majority of employees are working remotely.
Successful client communication: Users can miss out on small issues with products, but a late reply can ruin even the best relationships. CRM will remind you of crucial e-meetings and calls. It will remind you of unread emails. Moreover, you can classify customers using various tags so that those who require urgent help show up first in your inbox.
CRMs enhance sales performance: Businesses that implemented CRM witnessed sales productivity growth. CRM fills customer profiles with data automatically, schedules mailings, and eliminates the necessity to watch your inbox all day. Mass mail outs and email templates conserve time, and you can send hundreds of emails within minutes rather than individually. In short, CRM frees your time for more important tasks, such as driving sales.
Improves your individual productivity: If installed in your mobile, a CRM software enables remote working, whereby you can seal business deals beyond the office walls. It imports your customer database in your smartphone so that you possess information from earlier conversations.
A common misconception from some entrepreneurs is the idea that a CRM software is replaceable by spreadsheets. That’s a wrong assertion.
NetHunt CRM is a CRM based on Gmail for small companies and startups of any industry.
©Sheela Joby
Author bio
Sheela Joby is a freelance writer with an experience of 18 yrs,. Apart from writing
she is into SEO / soft skills training , photography, travelling, music etc
